Zendesk charges $115/agent/month—and then bills you an extra $1.50–$2.00 every time their AI bot resolves a ticket. Port your helpdesk to FrogBot: omnichannel inbox, public docs with RAG search, AI agents that query your live Stripe & Postgres data, and $0 per resolution on a flat $29/mo app.
Install the frogbot skill from github.com/frogbotai/frogbot and build a support desk with email/Slack intake, SLA timers, docs RAG, and 1-click Stripe refunds.Zendesk and Intercom double-dip: they tax every human support seat and then meter every automated AI resolution. Worse, their bots sit outside your database, so they can’t inspect a real order or pause for a manager’s sign-off. FrogBot puts your tickets, Help Center, customer rows, and AI agent in one codebase.
Resolve 100 or 100,000 tickets with included Dojo AI credits or your own API keys—zero per-ticket tolls.
Give support, product, and engineering full ticket access without rationing $115/mo Zendesk seats.
Inspect subscription status, trigger Stripe refunds, or file Linear bugs directly inside the ticket view.
“$115/agent/mo on Suite Pro plus $1.50–$2.00 per automated AI resolution after tiny included allowance.”
“$0.99 per Fin AI resolution on top of $85–$132/seat.” → $0 platform fee per resolution on FrogBot.
Zendesk / Intercom → FrogBot Feature Port
Click each support capability to see how it ports into FrogBot (and what gets better):
Migrate in One Weekend
How support teams port their articles, historical tickets, and inbox routing in 3 steps:
Export your Zendesk Guide articles and ticket CSVs. FrogBot imports your knowledge base into Lexical/MDX and indexes every article for instant AI retrieval.
Import: Help Articles, Macros, Customers & Open TicketsPoint support@yourcompany.com (Gmail/IMAP) and Slack Connect channels to FrogBot’s built-in pieces, and link your Stripe or production user table for live context.
pieces: [gmailPiece(), slackPiece(), stripePiece()]Deploy to Dojo in one command. Every support rep, engineer, and PM gets full access with free SAML SSO—and your AI resolution bill drops to $0.
20 agents: $27,600/yr → $348/yr| Support Capability | FrogBot + Dojo | Zendesk Suite Pro | Intercom Advanced + Fin |
|---|---|---|---|
| 20 support agents annual base | $348/yr ($29/mo flat) | $27,600/yr ($115/agent/mo) | $20,400/yr ($85/seat/mo) |
| 2,000 AI resolutions / month | $0 resolution fee | +$3,000–$4,000/mo ($1.50–$2/ea) | +$1,980/mo ($0.99/ea) |
| Engineering / PM "light agent" seats | Unlimited ($0) | Tier-capped / paid add-ons | $20+/seat |
| AI agent queries live Postgres & Stripe | ✓ Native tool calls | Fragile webhook sidebars | Custom API connector setup |
| Human approval gate before refunds | ✓ Built-in waitpoints | ✕ Manual macro handoff | ✕ Full handoff to queue |
| Public Help Center + SAML SSO | ✓ Included free | Guide + Enterprise SSO tiers | Paid add-ons |
Sept 2026 list prices: Zendesk Suite Pro is $115/agent/mo + $1.50–$2.00 per automated resolution; Intercom Fin is $0.99 per resolution.
Because we don’t put a 20x tollbooth in front of an LLM call. Resolving a support ticket with Claude Sonnet or Gemini Flash costs fractions of a cent in raw tokens. Dojo includes 2,000 monthly AI credits inside the $29/mo plan, and lets you bring your own API keys at $0 markup.
Never—high-stakes tools require human approval. You mark sensitive tools like issueStripeRefund with a FrogBot waitpoint. The agent prepares the cited draft and refund amount, then pauses until a human clicks Approve in the dashboard or Slack.
Yes. Tickets support public replies, internal team-only notes, saved response templates (Macros), SLA timers, and real-time status updates out of the box.
Yes. Embed FrogBot’s chat/ticket widget on your marketing or product site, or give customers a branded portal login at $0 per external user.
In one click. FrogBot’s built-in Linear and GitHub pieces let agents or reps create a linked engineering issue directly from the ticket—and automatically notify the customer when the PR merges.
Port your Help Center and ticket inbox locally for $0. Deploy to Dojo for $29/mo flat with unlimited agents.